Below is a summary of consumer information that must be made available to all students at the University of Michigan (U-M) in accordance with federal regulations set forth by the Higher Education Act of 1965, as amended.  Each topic listed gives a brief description of the information that must be disclosed and explains how it can be obtained.  If you need assistance obtaining information listed or you would like a paper copy, contact the Office of Financial Aid, 2500 Student Activities Building, 515 E. Jefferson St.  (All addresses listed in this document end with: University of Michigan, Ann Arbor, MI  48109.)

If you would like to print/view a paper copy of this material, click here.

Note to Graduate Business, Dental, Law and Medical Students:

You must contact your respective financial aid office for much of the information listed in this site regarding the institution and financial aid:

Graduate Business Students contact:
Stephen M. Ross School of Business - Financial Aid Office
Electronic Education & Resource Bldg., 2nd Flr., E2540
Tel: (734) 764-5139

Graduate Dental Students (other than Ph.D.) contact:
Assistant Director of Financial Aid
School of Dentistry
1011 N. University
Tel: (734) 763-4119

Law Students contact:
Law School Office of Financial Aid
310 Hutchins Hall
Tel: (734) 764-5289

Medical School Students contact:
Medical School Financial Aid Office
C5124 Med Sci I
1301 Catherine 
Tel:  (734) 763-4147

All other students should refer to the information within this website.

• FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA)

In carrying out their assigned responsibilities, many offices at the University of Michigan collect and maintain information about students. Although these records belong to the university, both university policy and federal law accord students a number of rights concerning these records. The federal Family Educational Rights and Privacy Act of 1974 (FERPA) establishes the rules and regulations regarding access to and disclosure of student records. 

To fulfill FERPA requirements, the university has established Policies on Student Records. These policies outline a student's rights regarding his/her records, where records about the student may be kept and maintained, what kinds of information are in those records, the conditions under which the student or anyone else may have access to information in those records, and what action a student can take if it is believed that the information in his/her record is inaccurate or that the student's rights have been compromised. The policies on student records are published by the Office of the Registrar.  For more information or to receive a copy, contact the Office of the Registrar, 1210 LSA Building, 500 South State St., Tel:  (734) 764-3502.

Because the university does not maintain all student records in one location, each office that maintains student records is required by the U-M Regents to develop a written policies and procedures statement for handling those records; that statement is available for students to examine in the respective offices. In addition, copies of the university's policies on student records and the pertinent federal law, FERPA, are posted in the Office of the Registrar's Student Services locations and are also available in all deans' offices (see Contact Information for Admitting Offices, Schools, and Colleges at right).

• FACILITIES & SERVICES FOR DISABLED STUDENTS     

For information on facilities and services for disabled students, contact the Office of Services for Students with Disabilities, G-664 Haven Hall, 505 S. State Street, Tel: (734) 763-3000; TTY: (734) 615-4461; instant message (AIM) SSDFrontDesk; web: http://ssd.umich.edu

• STUDENT BODY DIVERSITY    

For information about the diversity of the university
student body, contact the Office of Budget and Planning,
520 E. Liberty, Suite 300, Tel: (734) 763-9954,
http://sitemaker.umich.edu/obpinfo/home.

• COST OF ATTENDING THE UNIVERSITY     

For actual tuition and fee charges contact:

• Office of the Registrar
  1210 LSA Building
  500 South State Street
  Ann Arbor, MI  48109-1382
  Phone: (734) 615-1572
  http://www.ro.umich.edu/tuition/

For estimated tuition and fees, books and supplies, room and board, and personal/miscellaneous expenses contact:

• Office of Financial Aid
  2500 Student Activities Bldg.
  515 E. Jefferson St.
  Tel:  (734) 763-6600
  www.finaid.umich.edu/Cost
   
• Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office for this information (see listings above).

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• REFUND POLICY  

The university has a tuition refund policy that stipulates the amount of tuition and fees that are refunded to a student who withdraws from all classes during a term.  This policy is published by the Office of the Registrar and by the Office of Financial Aid on the web and in publications.  Click here for the refund policy or contact the Office of Financial Aid. 

Graduate Business, Dental, Law and Medical students:  Contact your respective financial aid office (see listings above) to request refund policy information.

• WITHDRAWAL PROCEDURES    

Students who are withdrawing from all classes at the university must notify the Registrar's Office by following specific withdrawal procedures posted by the Office of the Registrar.  For more information, contact the Office of the Registrar.

Graduate Business, Dental, Law and Medical students:  Contact your respective financial aid office (see listings above) to request withdrawal procedures.

• REPAYMENT POLICY (RETURN OF TITLE IV AID)   

The federal government mandates that students who withdraw from all classes may only keep the financial aid (federal "Title IV" grant and loan assistance) they have "earned" up to the time of withdrawal. Funds that were disbursed in excess of the earned amount must be returned by the university and/or the student to the federal government. The repayment policy is available on the web and from the Office of Financial Aid.

Graduate Business, Dental, Law and Medical students:  Contact your respective financial aid office (see listings above) to request repayment policy information.

• DESCRIPTIONS OF ACADEMIC PROGRAMS    

Information on the university's academic programs, degree offerings, and plans for future programs is available from the various schools/colleges and admitting offices (Undergraduate Admissions and Rackham School of Graduate Studies).  See www.umich.edu/units.php or contact information for indidivdual schools and colleges in the blue column on the right.

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• INSTRUCTIONAL FACILITIES AND LABS     

Information on the university's instructional facilities and laboratories is available from the various schools/colleges and admitting offices (Undergraduate Admissions and Rackham School of Graduate Studes); see www.umich.edu/units.php for contact information. Also see www.umich.edu/libraries.php for information on library resources at the university. 

• FACULTY     

Information on the university's faculty and instructional personnel is available from the various schools/colleges.  See www.umich.edu/units.php or the contact information in the right blue column.  See http://www.crlt.umich.edu/gsis/gsi.php for information on training provided to graduate student instructors at the university.

• ACCREDITATION INFORMATION    

Students may review copies of documents regarding entities that accredit, license, or approve the institution and its programs.  The University of Michigan is accredited by the North Central Association of Colleges and Schools, Higher Learning Commission, 30 North LaSalle Street, Suite 2400, Chicago, Illinois 60602-2504. Tel: (800) 621-7440. Contact the U-M Office of Budget and Planning to review the accreditation documents:  Office of Budget and Planning; (734) 998-7654; email opbcontact@umich.edu; web: http://sitemaker.umich.edu/obpinfo/home.  For accreditation information for the various U-M schools/colleges, contact the schools/colleges directly; see www.umich.edu/units.php or the contact information in the right blue column.

• COPYRIGHT INFRINGEMENT POLICIES     

Information about the university's policies related to the use of copyrighted material, including peer-to-peer file sharing, can be found on the Copyright at the University of Michigan website at  www.lib.umich.edu/copyright.

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Graduate Business, Dental, Law and Medical Students: Contact your respective financial aid office (see listings in the right column) to request the aid information listed below.

All Other Students: Contact the Office of Financial Aid.  Most information is available in the Office of Financial Aid publication Required Reading and on the following web pages:

Types of Aid

How to Apply for Aid

Eligibility for Financial Aid

How Financial Aid Is Awarded

Aid for Study Abroad: Students enrolled in U-M-sponsored study abroad programs may apply for financial aid through the Office of Financial Aid. 

Student Loan Code of Conduct: The university adheres to a code of conduct regarding relationships with providers of educational loans. Click here to see the code of conduct.

Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).

• RIGHTS AND RESPONSIBILITIES OF AID RECIPIENTS     

• Renewing Your Aid:
  See our sample aid packages page and our terms and conditions page for information.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).
• Satisfactory Academic Progress: 
  This is the term used to denote a student's successful completion of course work toward a degree.  Students must maintain specific, satisfactory academic progress requirements to be eligible for financial aid.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).
• Disbursement of Your Aid Funds:  
  Financial aid is disbursed (released) to students in different ways depending on the type of aid and other factors.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).
• Terms/Conditions of Employment Provided as Financial Aid: 
  See our information on Work-Study & Other Jobs and see the Student Employment Office website at www.studentemployment.umich.edu.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).
• Terms of Student Loans, Including Necessity of Repayment and Sample Repayment Schedule: See our Loans and Repaying Your Student Loans pages.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).
• Terms/Conditions of Deferment or Cancellation of Perkins Loan, Direct Stafford, or FFEL Loan Because of Volunteer Service:
  Students may receive deferment or cancellation of loans for volunteer service such as Peace Corps, Armed Services, etc.  See the terms of each type of loan.
  Graduate Business, Dental, Law, and Medical students:  Contact your respective financial aid office (see listings above).

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• SCHOLARSHIP FRAUD:   

According to the Federal Trade Commission, perpetrators of financial aid fraud often use the following lines to sell their scholarship services; students should avoid any scholarship service or website that says the following:

• "This scholarship is guaranteed or your money back."
• "You can't get this information anywhere else."
• "I just need your credit card or bank account number to hold this scholarship."
• "We'll do all the work."
• "This scholarship will cost some money."
• "You've been selected by a 'national foundation' to receive a scholarship" or "You're a finalist" in a contest you never entered.

If you believe you've been the victim of scholarship fraud, wish to file a complaint, or want more information, call 1 (877) FTC-HELP or see www.ftc.gov/scholarshipscams. On November 5, 2000, Congress passed the College Scholarship Fraud Prevention Act to enhance protection against fraud in student financial assistance by establishing stricter sentencing guidelines for criminal financial aid fraud.

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• GRADUATION AND RETENTION RATES    

The U-M graduation rate after six years for the freshman class entering in the fall of 2005 is 89.6 percent. This is the rate for degree-seeking full-time undergraduates who have graduated from their programs within 150 percent of the normal time for graduation.  Graduation rates are published and updated on the Office of Budget and Planning's website.

• GRADUATION AND RETENTION RATES FOR STUDENT ATHLETES    

This must be provided to student-athletes, their parents, high school coaches, and guidance counselors when an athletically related student aid offer is made.  The NCAA provides this information directly to high schools.  For information, contact the Athletic Department, 1000 S. State St., Tel: (734) 647-2583.

• EMPLOYMENT FOR GRADUATES    

Available information about job placement rates and the types of employment obtained by U-M graduates may be obtained from the U-M Career Center, the career services offices of the U-M schools and colleges, and the Office of Budget and Planning.

• GRADUATE AND PROFESSIONAL EDUCATION FOR GRADUATES    

Available information about the types of graduate and professional schools in which U-M graduates enroll may be obtained from the U-M Career Center, the career services offices of the U-M schools and colleges, and the Office of Budget and Planning.

• ATHLETIC PROGRAM PARTICIPATION AND FINANCIAL SUPPORT    

As part of The Equity in Athletics Disclosure Act, information on annual participation rates and financing of men's and women's sports in intercollegiate athletic programs is available by request to students and the general public. For more information or to receive a copy of the report, contact the Athletic Department, 1000 S. State St., Tel: (734) 647-2583.

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• CAMPUS SAFETY AND SECURITY   

Each year, the University of Michigan prepares an "Annual Security Report" and publishes it in the Campus Safety Handbook. The report, which is issued annually on Oct. 1, contains detailed information about emergency services, safety tips, University policies and state laws, and additional support services, fire safety in on-campus housing, confidential crime reporting, missing student notification protocol, and a summary of the Statement of Student Rights and Responsibilities. The report also includes statistics concerning crimes on campus. To receive a complete copy, visit the University of Michigan Department of Public Safety website at http://police.umich.edu or call (734) 763-3434. You can view a PDF of the 2011 annual report here.

• VACCINATION POLICY      

The University of Michigan's policies and information about immunizations for new students can be found on the University Health Service website: www.uhs.umich.edu/immuninfo.
 

Subject to Change:
Because of the nature of federal, state, and institutional guidelines affecting financial aid programs, the information contained in this website is subject to change.

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